This training seeks to have all staff on the same level regarding the University’s policies and timelines, etc.  Therefore, students can contact or visit any Department/Unit/Campus and receive the same information.

Upon completion of this training, participants should be able to demonstrate an understanding of:

Objective #1:  the student life cycle and the information/assistance students require at each stage.

Objective #2:  the policies/regulations and terminologies used by the University.

All participants will be assessed at the end of the training.  The participants are expected to complete an online assessment within two hours.  This assessment will be consisted of multiple choice, short answer and essay type questions.  

Participants will also receive a certificate of competence, once they have successfully passed the end of training assessment; by achieving a mark of 80% and above.